Apex Mobile Offering No Cost Mobile Solutions to Public Safety Agencies for Duration of COVID Crisis

Date: March 17, 2020

In light of the rapidly developing events caused by the COVID-19 pandemic, we want to extend a free, no-strings-attached offer to deploy apps for agencies on both our community engagement and internal app platforms. These apps can be extremely helpful in helping agencies provide their officers, employees, and communities with a convenient method of direct notification and communication that supports social distancing and minimizes in-person contact.

It is our goal to help our public safety officials disseminate real-time information on COVID-19, keeping our first responders and their residents well informed and safe.  We want to provide the tools necessary for residents stay home, yet still be able to virtually connect with their agencies. We also want to help our public safety officials prevent possible exposure via a virtual roll call and other tools to help keep them safe and aware of current conditions.

Once the outbreak passes, if you wish to cancel your accounts, then you may do so at no cost.  If you want to continue using the platform, we will set you up with a paid account at that time.  Upon set up we’ll provide you with formal quote for what that ongoing service fee would be at that point.

Community App Features (Estimated deployment time: 7-10 business days)

  • Send immediate alerts and notifications of municipality events or building closures
  • Provide a COVID-19 featured page that gives residents health tips and information on what to do if they suspect they or a loved one are infected.
  • Maps of local testing locations
  • An agency discussion board for Q&A
  • Online reporting of non-emergency information
  • Migration of agency forms online

Internal App (Estimated deployment time: 2-4 business days)

  • Enable virtual roll call room to disseminate information virtually and avoid potential exposure from in-person briefings
  • Allow off-duty employees the ability to receive critical information if they don’t have access to agency email and/or agency provided devices
  • Digital Public Safety Bulletins
  • Send immediate alerts and notifications of municipality events or building closures
  • Text-To-Notify feature to allow delivery of forms, documents, and information via SMS*
  • Access to resources in our Health & Wellness portal

As a side note, for those looking to deploy community apps; you will need to set up accounts with Apple & Google.   Even if you aren’t sure, we recommend you begin that process immediately as new account approval and app review times may be impacted by staffing cutbacks at Apple & Google.  Let us know if you’d like more information on starting that process now.  All apps are subject to an initial review and the deployment times above are what are seeing as of today. 

Beyond the above, if there’s anything we can do to possibly assist your agency with the utilization of mobile applications or in moving information, news and forms online, please do reach out.  We’re here for you and will do our best to help ensure your safety and fill some of the gaps as we collectively deal with this unprecedented situation.

Stay safe, and thank you for all that you do.

*Some features above (Text-to Notify / Form Conversion) may require a minimal fee as we need to pay 3rd party vendors and contractors.